I took my car for service and Kaleb was very pleasant and my car was ready in under an hour!
I took my car for service and Kaleb was very pleasant and my car was ready in under an hour!
Kaleb Blanton did an excellent job of keeping me informed while my vehicle was being serviced. Service completed as promised.
Kaleb Blanton is exceptional. His service manner and greeting were exceptional. When he said, “how can I help you, my friend” I was impressed. He didn’t try to twist my arm to add on things I didn’t need. He got to the point and got me in and out quickly I’ve been in the service and retail industry over 45 years and I know an excellent employee when I see one. I’ve spoken with mangers and other personnel there, and no one was as courteous and kind as this young man. I’ve even spoken the the general manager and frankly I found him to be a bit condescending. The folks in the parts department have always been very helpful. The ladies at checkout have always been great. But this young man really impressed this long time customer. Johnny Devalle was my long time salesman years ago. I’m sure you have great guys like him still. I’ve managed and supervised many people over the years. In fact if I had an opening, I would have offered Kaleb a job on the spot. Keep up the good work Kaleb, Marshall Mize is blessed to have you.
It was a great experience all the way from setting up the service to getting my truck back. I was checked on many times by Falicha Newton to see if I was ok or needed anything and provided status updates.
Dropped off Bronco for a routine service. Falicha checked me in promptly and the service was completed 75 minutes later. I was sent a text the vehicle was ready and I was on my way. Thanks Felicia!
Very friendly personel, Falicha was especially helpful with check in and check out. Fast service 40,000 mile service and recall fix in 2 hrs. Big thumbs up!!